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terms and conditions
The contract is deemed concluded as soon as VAVE Sports & Camps has confirmed the booking to the customer and has issued an invoice.
In case the customer books further services for additional persons, he or she is obligated to take responsibility for their contractual obligations.
In case of changes to the exchange rates after conclusion of the contract, VAVE Sports & Camps has the right to increase the price for the services in the amount that the change resulted in an increase in price to the provision of services for VAVE Sports & Camps.
4.1 Bookings via Email or Contact Form
For bookings that are not made via the booking system of the website but via email or contact form, VAVE Sports & Camps charges a service fee of CHF 25.
Upon receival of the booking, VAVE Sports & Camps will send a booking confirmation and invoice for the booked service to the customer via email.
The customer is obligated to transfer the entire sum for the services for all registered persons (“total sum”) within 7 days of the invoice date to the bank account of VAVE Sports & Camps listed below. If this deadline is not met, the contract will be deemed dissolved by both parties and no service obligations will occur for either party.
4.2 Online Bookings
In case of online bookings, the total sum is to be paid via credit card or bank transfer at the time of booking. From this point forward, the customer has a right of cancellation for 7 days. The deadline for the cancellation will be deemed as met if the cancellation notice is sent to VAVE Sports & Camps by electronic means no later than 11:59 PM on the seventh day after the booking has been made. In case of cancellation, both parties are obliged to refund the services already received. However, VAVE Sports & Camps will charge a service fee of CHF 25.- to the customer for expenses and expenditures occurred through a received booking.
The right of cancellation does not apply to online bookings that take place 14 days or fewer prior to departure. Cancellation regulations apply according to clause 8 (cancellation through the customer).
VAVE Sports & Camps has the right to cancel online bookings placed by you within 24 hours of the time of booking. The services already received will be refunded to the customer in full.
4.3 Common Determination
For all bookings, it holds true that without complete and timely payment of the contractually determined amounts, there is no entitlement to fullfill the services.
4.4 Bank details of VAVE
PayPal Account:
The PayPal Payment is free;
Name: VAVE Sports
Mail: v.verzar@yahoo.com
PayPal-Händler-ID: KEJNPHCHG6HFL
The services by VAVE Sports & Camps start at the confirmed date of arrival and end on the corresponding confirmed date of departure.
Surf& BJJ Camp Rio has the right to make short-term changes in the services towards the negotiated content of the contract, if these become necessary after the conclusion of contract, were not foreseeable by Surf& BJJ Camp Rio, are not done contrary to good faith and do not reduce the level of services provided overall, e.g. if cooperative partners at the location change the course of a tour or accommodation for organizational, technical or safety-related reasons.
Surfing is strongly dependent on environmental influences. Should it not be possible to conduct the training due to external influences (no waves, waves that are too large, storms), then VAVE Sports & Camps will try to provide an alternative offering. The decision about whether an alternative program can be conducted in given external conditions (e.g. storms) is based on the judgement of VAVE Sports & Camps. Should conducting an alternative program not be possible, VAVE Sports & Camps will refuse any claims for compensation or return of payments.
Claims on basis of non-contractual performance of services are to be made by the customer to VAVE Sports & Camps via email or contact form within 30 days of the contractually determined departure date. Upon expiration of the deadline, the customer can only assert claims if he or she was unable to keep the deadline through no fault of his or her own.
Should the customer wish to cancel or change a booking, the following fees will be invoiced:
Up to 60 days prior to commencement of services: 10% per registered person
59–31 days prior to commencement of services: 20% of the entire sum
30–15 days prior to commencement of services: 40% of the entire sum
14–8 days prior to commencement of services: 70% of the entire sum
7–3 days prior to commencement of services: 90% of the entire sum
From the 2nd day prior to commencement of services: 100% of the entire sum
For the calculation of the costs for cancellations and booking changes, the date on which Surf& BJJ Camp Rio receives the declaration of withdrawal of the customer is decisive. The declaration is to be made in a form acceptable for the booking (above, clause 8, Conclusion of Contract).
In case of delays, postponements or cancellations of flights, VAVE Sports & Camps assumes no liability and refuses any claims for compensations and refunds.
The customer is solely responsible for adhering to the passport, visa, currency, customs and health entry regulations in a transit and destination country. VAVE Sports & Camps assumes no liability in case the customer cannot be transported due to the non-compliance with such regulations or in case the customer is refused entry or departure from the country. Any costs caused by this (e.g. payment of the costs for the return journey) are to be covered in full by the customer.
The material provided for the Surf, BJJ and Ginastica Natural courses is to be treated carefully. In case of loss or damage through improper use, the customer is liable for the costs for repair or for the reinstatement value.
In case of accidents, damage to persons or death of the customer or of third persons during the use of the rented material, VAVE Sports & Camps does not assume liability. Insurance is responsibility of the participants.
VAVE Sports & Camps refuses any liability in connection with surfing or BJJ. The customer carries the sole responsibility and therefore any costs for accident, death or damage to himself or to third persons. The insurance for these is the responsibility of the customer.
18.1 General Exemption From Liability
Each contractual liability of VAVE Sports & Camps for personal and material damage that is caused by the services is, as far as is legally permitted, excluded.
In particular, VAVE Sports & Camps does not assume liability for mediated services of third party providers.
In particular, VAVE Sports & Camps does not assume liability in cases where the non-performance of the contract is caused by the following reasons:
18.2 Limitation of Liability for Package Trips
In case of coming into effect of art. 16 of the Swiss Package Travel Act, the liability for material damages in the extent permitted by law is limited to double the price of the package trip.
VAVE Sports & Camps assumes no liability if material damages can be attributed to the following causes:
Medical advice is notably available under www.bag.admin.ch, www.safetravel.ch, www.osir.ch or www.who.org. Prior to commencing on the journey, the customer should inform himself about the travel and health guidelines and be fully aware of the appropriate risks.
The use of customer data by VAVE Sports & Camps for advertising purposes (e.g. newsletter) is not excluded. The customer can object to this use at any time.
Significant changes to the T&Cs will be communicated to the customer within a reasonable time period prior to their taking effect. Should the customer object before the changes take effect, VAVE Sports & Camps is unilaterally entitled to terminate the contract.
Status:
01.12.2020 by Florian Hausherr; Rechtsanwalt; lic. iur.
CONTACT SWITZERLAND
Valeria Verzar
Badenerstrasse 68
8004 Zürich
+41 79 2087808
valeria@vavesports.ch
Webside
VAVE Sports and Camps
